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Can You Trust Your Bank?

BBC One - 30 minutes

The Panorama team goes undercover to test whether staff in Britain’s high street banks have learnt the lessons from the massive penalties imposed for mis-selling insurance and investment products. Financial journalist Penny Haslam meets savers who have lost out because they were persuaded to put their money into risky investments and talks to former staff about the pressure they face to sell.

CAMERA / JARROD ROBERTS
SOUND / STUART WINDLE,

STEVE BOOTH & TOM FRICKER
RESEARCHER / CLAIRE JUDGE
ASSISTANT PRODUCER / HELEN ROBERTS
EDITOR / DAVE MARSLAND
EXECUTIVE PRODUCER, BBC / INGRID KELLY
EXECUTIVE PRODUCER / MIKE LEWIS
PRODUCER DIRECTOR / SARAH HEY